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I forgot my password...No problem, we will send you a link to reset your password. Click on Forgot password on the login screen. It may only be in english though.
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Do I need to create a user account to use the app?Yes, but only one account is shared by the whole family. We just use your email address to authenticate you so we can send you a password reset email in case you forgot your password.
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Can I delete my account?Sure. An option is available on the left menu of the parent to delete the account. Be aware that you will loose all your data!
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Can I use fingerprint?Yes, Kids actually need to use their fingerprint since you don't want to give them the user account's password. It is the same for the whole family.
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What's the difference between a parent and a kid device?The parent will be able to manage kids and all transactions and accounts of all kids. The parent can transfer money for one kid to another. The parent can set up allowances, currency and approuve the transactions added by kids. A kid will only see his owns accounts and transactions. A kid can add transactions but cannot modify them. A kid can create as many saving accounts as he likes and set goals for each of them.
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Can I switch a device from kid to parent and vice versa?Yes, in the left menu, select Switch User. On a kid device, you will be asked to provide the user account's password before switching.
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Can I have several parent device?Sure no problem.
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How do I setup a Kid device?On your kid device, install the app and log in with your credentials. On the first connection, you will be asked if the device needs to be set up for a parent or one of the kids. And that's it!
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What's the difference between a transaction and a transfer?A transaction is a debit or credit on an account. A transfer allows to move money from one account to another. So it's basically 2 transactions: a debit on one account and a crédit on the other occount.
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How do I add a debit transaction?Just enter a negative amount. Debits are displayed in red in the account screen. The app will not allow to have a negative balance for the account.
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Can I delete a transaction?A parent can delete a transaction. However neither the parent nor a kid can delete a transfer. To delete a transaction, slide the transaction to the right to display the contextual menu.
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Can a kid add a transaction by himself?Yes! The parent is not the only one responsible for capturing all transactions. However, all transaction added by a kid needs to be approved by a parent. The parent has a list of transactions to approve and can approuve directly, edit or delete the transactions added by the kids.
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Can I modify a transaction?A parent can modify a transaction. However, neither a parent or kid can modify a transfer. To modify a transaction, slide the transaction to the right to display the contextual menu.
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What's a kid account?A kid can create accounts to create saving goals or to manage their monthly budget. A kid always has a spending account which cannot be deleted. Allowances will be added to this account.
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How do I change an account?Slide the account to the right to display to conextual menu to modify or delete an account. Upon account deletion, the left over money will be transfered to the spending account.
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What's an allowance?An allowance is a reccurent transaction that will be automatically added to a kid's spending account at the schedule specified.
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What are the available allowance schedules?Allowance can be added - Weekly on the chosen day of week, - Monthly on the chosen day of the month, - Twice a month on the chosen days of the month.
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